To ensure the highest quality experience for all guests and to respect the time of our therapists, we kindly ask for your understanding of the following policy:
1. Reservations
We recommend booking at least 1 day in advance.
For special programs, VVIP rooms, or treatments longer than 2 hours, a 30–50% deposit may be required.
A reservation is confirmed only after receiving confirmation and (if applicable) the deposit payment.
2. Appointment Confirmation
We will contact you 24 hours prior to your appointment to reconfirm.
If we are unable to reach you or receive no response, we reserve the right to release the booking.
3. Cancellation or Rescheduling
Kindly inform us at least 24 hours in advance for any cancellation or rescheduling.
Changes made within this timeframe will incur no additional charge.
4. No-Show Policy
As we prepare a private treatment room, products, and a dedicated therapist specifically for you:
Deposits are non-refundable in case of a no-show.
If no deposit was made, we reserve the right to charge 50% of the treatment fee.
Future reservations may require full prepayment.
5. Late Arrival
Arriving late may result in a shortened treatment time to avoid affecting subsequent appointments.
The full treatment fee will still apply.
Our Commitment
At Charis Spa, every appointment is carefully prepared with attention and intention.
These policies allow us to provide a peaceful, professional, and seamless experience for all our valued guests.
We truly appreciate your understanding and cooperation. 🌿✨
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
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